HD77 Privacy Policy

1Introduction

This Privacy Policy describes how HD77 ("the Platform", "we", "us", "our") collects, uses, stores and protects personal information relating to players and visitors ("you", "your") who access or use the HD77 website and mobile application. It covers all interactions you have with the platform — from the moment you land on the homepage, through account registration, deposits, gaming activity and any contact with our support team.

We take data privacy seriously. HD77 is built for Pakistani players and all personal data handling practices described in this Policy are designed with transparency and user trust in mind. All PKR transactions, account activity and player communications are handled with strict confidentiality.

This Policy should be read alongside the Terms and Conditions. Where there is a conflict, the Terms and Conditions take precedence for account and gameplay matters, and this Policy governs for data-related matters.

2Data We Collect

HD77 collects personal data through several different channels depending on how you interact with the platform. The categories of data we collect include:

Account Registration Data

• Full name as it appears on your national identity card (CNIC) or passport
• Date of birth (to confirm that you meet the minimum age requirement of 18)
• Email address used to create your account
• Username and encrypted password
• Mobile number (used for verification and optional two-factor authentication)

Verification (KYC) Data

• Copy of CNIC, passport or other government-issued photo identification
• Proof of address documents where required for large withdrawal verification
• Selfie or video verification where requested for identity confirmation

Financial Data

• Deposit and withdrawal transaction records in PKR
• Payment method identifiers (e.g. masked JazzCash number, last four digits of card, Raast ID)
• Transaction timestamps and amounts

Usage & Technical Data

• IP address and approximate geographic location derived from IP
• Device type, operating system and browser version
• Pages visited, time spent on each page and navigation path through the platform
• Game session data including games played, bets placed, outcomes and session duration

3Why We Collect Your Data

Every piece of data we collect serves a specific, legitimate purpose. The table below summarises the main reasons:

4Who We Share Your Data With

HD77 does not sell your personal data. We share information only in the limited circumstances described below, and only to the extent necessary for the specific purpose:

Payment Processors

When you make a deposit or withdrawal, the relevant transaction data is shared with the payment provider you have chosen — such as JazzCash, Easypaisa, Raast or your bank — to complete the transfer. These providers process data under their own privacy policies and are bound by their respective data protection obligations.

Identity Verification Services

If HD77 uses a third-party KYC verification service to confirm your identity documents, your submitted documents and related data are shared with that service for the sole purpose of verification. Verified data is not retained by the third-party service after the verification process is complete.

Game Providers

Some games on HD77 are provided by third-party game studios. These providers may receive anonymised session and bet data to support game performance and fairness auditing. Personal identifiers such as your name or contact details are not shared with game providers.

Legal and Regulatory Obligations

HD77 may be required to disclose certain data to authorities in response to a lawful request — for example, if there is a credible suspicion of fraud, money laundering or other criminal activity associated with an account. Disclosures of this kind are made only when legally required and to the minimum extent necessary.

5Payment Data & PKR Transactions

All financial transactions on HD77 are denominated in Pakistani Rupees (PKR). When you deposit funds via JazzCash, Easypaisa, Raast, bank transfer or card, the following applies to your financial data:

• Full payment credentials (card numbers, full account numbers) are never stored on HD77 servers. Only masked identifiers are retained for reference purposes.
• Transaction records — including the amount, date, time and payment method type — are retained as part of your account history. You can view your full transaction history from your account dashboard at any time.
• If you request a withdrawal, the destination account details you provide (e.g. JazzCash number, bank IBAN) are used solely to process that specific transfer and are not shared with any third party other than the payment provider needed to execute the transfer.
• All payment data transmitted between your device and HD77's servers is encrypted using TLS (Transport Layer Security).

6How Long We Keep Your Data

HD77 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable obligations. General retention guidelines are as follows:

• Active account data — retained for the lifetime of your account plus a standard period after closure to allow for dispute resolution and any required auditing.
• Transaction records — financial transaction logs are retained for a minimum of five years from the date of the transaction for standard record-keeping and audit purposes.
• KYC verification documents — retained for the duration of the account relationship and for a defined period after account closure to meet verification record obligations.
• Support communication logs — retained for up to two years after the last communication to allow context for any follow-up queries.
• Technical and usage data — aggregated and anonymised usage statistics may be retained indefinitely for platform improvement purposes, but these contain no personal identifiers.

When data is no longer required to be retained, HD77 securely deletes or anonymises it so that it can no longer be linked back to an individual player.

7Cookies & Tracking

HD77 uses cookies and similar tracking technologies on the website and mobile app. A cookie is a small text file stored on your device that helps the platform recognise you between sessions and operate correctly.

Types of Cookies Used

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled without breaking core functionality.
• Functional cookies — remember your preferences such as language settings, display preferences and last-used payment method for a faster experience on return visits.
• Analytics cookies — collect anonymised information about how players navigate the platform. This data is used internally to identify areas for improvement. No personally identifiable information is included in analytics data.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, though some functional conveniences may not be available.

8Security Measures

HD77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. Key measures include:

• All data transmitted between your device and HD77 servers is protected by TLS encryption.
• Passwords are stored using strong one-way cryptographic hashing. HD77 never stores passwords in plain text and cannot retrieve your password — only reset it.
• Access to personal data within HD77's operations is restricted to personnel who have a genuine business need to access it, under strict internal access controls.
• Payment data is handled using tokenisation, meaning sensitive card or account details are replaced with non-sensitive tokens before being stored.
• Regular internal reviews and security testing are carried out on platform infrastructure to identify and address potential vulnerabilities.

While HD77 takes every reasonable precaution to protect your data, no internet-based system is completely immune from risk. You can reduce your own exposure by using a strong, unique password for your HD77 account, enabling two-factor authentication if available, and logging out after each session especially on shared devices.

9Your Rights

As an HD77 player, you have a number of rights in relation to your personal data. These rights can be exercised at any time by contacting the HD77 support team:

To exercise any of these rights, contact the HD77 support team with your account details and a clear description of your request. We will respond within a reasonable period and will ask for identity verification before actioning any data request to protect your security.

10Minors

HD77 is strictly an adult platform. Registration and use of the platform is permitted only for individuals aged 18 years and above. HD77 does not knowingly collect personal data from anyone under the age of 18. If it comes to our attention that a minor has registered an account, that account will be closed immediately and any associated data deleted in accordance with this Policy.

If you are a parent or guardian and believe your child has registered an HD77 account, please contact support immediately so the matter can be resolved without delay.

11Changes to This Policy

HD77 may update this Privacy Policy from time to time to reflect changes in data practices, legal requirements or platform features. When a meaningful change is made, we will notify registered players by email or via a notice on the platform dashboard before the updated Policy takes effect.

The "Last Updated" date at the top of this page always reflects when the current version came into effect. We encourage you to revisit this page periodically to stay informed about how your data is handled. Continued use of the HD77 platform following notification of changes constitutes acceptance of the updated Policy.

12Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please reach out to the HD77 support team. We are available 24 hours a day, seven days a week.

For account-related matters including data access requests, please have your registered email address and account username ready when contacting support so we can locate your records quickly and action your request without unnecessary delay.